Shipping information

Shipping & Delivery

All good things are worth the wait.

Depending on the type of sales you purchase, delivery within the EU can take between 3 to 10 working days. If you order from abroad, it takes 5 to 10 days longer.

If you choose items from different sales, it is possible that your order arrives at different times in different packages. Yes, that is shop fun on a different level!

(Well, we spoil the surprise by showing the estimated delivery dates on product pages, at check-out, in your account and by sending you email updates, nobody is perfect.)

Flash sales

A Flash sales takes from 1 day to 1 week and takes about 10 working days after the sale ends to be delivered.

Boutique – Own brands and products

On the one hand, they only need 1 to 5 working days to get to your door after your order has been confirmed. Perfect if you are in a hurry.

For these brands and products we offer 'Same day delivery' in Belgium, the Netherlands, France and Germany if the order is placed before 14:00. When you place your order after 2 PM and before 10 PM, we deliver the next day.

Boutique - Marketplace

We have some very special partnerships that allow you to access a wider variety of products and order directly from our suppliers. These items are delivered by our partners from 5 to 10 working days, depending on the seller. You will then receive all information both in your account and in the e-mails with your order confirmation.

From 5 to 10 working days, depending on the seller

Please note that our shipping times only serve as a guideline and are based on the time from dispatch. Luxury-Outlet can not take responsibility for customs clearance delays or unsuccessful payment approval, although we will try to minimize any delays.

Delivery

Delivery costs are applied per sale and are shown below. All import duties are included in the price. Please note that we may not be able to reimburse taxes and fees to customers who wish to return an item..

  • EU - € 10,90
  • Rest of the world - €
  • Express - €

Depending on your location, we also offer a free shipping for orders over 150 EUR to the Netherlands, Belgium, France, Germany, United Kingdom.

For furniture and other large items with a price of € 150 or more per article, a minimum delivery rate of 15EUR applies because of the high costs for executing these orders.

We offer free shipping for loose items with a price of € 500 or more.

If you order additional items from the same sale, you do not incur any additional costs.

The exact delivery price is displayed at the checkout.

Shipping

Luxury Outlet uses third-party services for the distribution of Flash sales and Boutique items. All items ordered directly from our partners are sent by the sellers through their own services. In this case, international or additional delivery options are subject to their conditions.

Taxes & Duties

We include the costs of taxes and import duties in your order, so you do not have to pay extra costs if you are in one of the locations below:

European Union, USA, Canada, China, Australia, New Zealand, Puerto Rico, Switzerland, Singapore, Republic of Korea, Kuwait, Qatar, Israel, India, Norway, Saudi Arabia, Taiwan, Thailand, U.A.E, Japan and Mexico.

If you order from your own customs territory or country, import duties do not apply, but you may have to pay VAT or local VAT.

If a DAP destination (on-site delivery) is selected (ie customers outside the aforementioned countries), all relevant import duties and sales taxes are excluded from the price you pay to Luxury Outlet. As the recipient of the order you must pay these duties and taxes directly to our carrier instead to release your order to customs. Because we can not advise the exact amount, we advise you to contact your local customs office or tax office before you place a DAP order.

Shipping to USA

For international orders sent to customers in the US, please note that US Customs may request your IRS, EIN or SSN number before delivery to your address is possible. Normally you have a week to provide this information before your order is returned to the Luxury-Outlet warehouse.

Consult our Terms and Conditions for more information.